ON YOUR SIDE, BY YOUR SIDE
That’s our commitment to our clients and our approach to service. We’re dedicated to supporting you through every step of your insurance journey.
If you’re considering an insurance broker in Canberra, here’s why choosing a local team like ours is a great decision:
- Deep Local Knowledge: As a Canberra-based insurance team, we have a thorough understanding of local insurance needs and requirements. We stay informed about the latest regulations, market trends, and specific risks affecting our area, so we can offer you the best advice and coverage options.
- Personalised Service: Being local means we can tailor our services to your specific needs and preferences. We know the unique challenges and opportunities in the Canberra region and can provide insurance solutions that are perfectly suited to you.
- Strong Local Connections: We’ve built solid relationships with local insurers and industry professionals. These connections can help us find the right policies and negotiate better terms for you, often gaining access to exclusive offers.
- Expertise in Local Regulations: We are well-versed in Canberra’s specific insurance regulations and requirements. This expertise helps us ensure that your policies comply with local laws and provide the protection you need.
- Convenient Communication: Since we’re local, we can meet with you in person, review your policies together, and provide hands-on support throughout the insurance process. This makes communication clearer and more efficient.
- Understanding of Local Factors: Our team understands the local economic conditions and community values that can impact your insurance needs. This insight allows us to offer coverage solutions that align with your personal and financial situation.
- Quick Problem Resolution: If any issues arise with your insurance policies, we can address them promptly and effectively, thanks to our familiarity with local procedures and our strong network of contacts.
In summary, working with our local Canberra insurance team means you benefit from our specialised knowledge, customised service, and strong local connections, all of which contribute to a more seamless and effective insurance experience.
Visit our Canberra office
Level 1, Fyshwick Fresh Food Markets, 36 Mildura Street, Fyshwick ACT 2609
Postal: PO Box 4840, Kingston ACT 2604
Phone: 02 6287 3933
Email: hello@brindabellainsurance.com.au
Office hours: 8:30am – 5:00pm
OUR TEAM
Adrian Kim
Managing Director
Kirsty Teer
Director
Gyan Culbert
Account Manager
Michael Whyte
Account Director
Sarah Townsend
Account Manager
Odhessa De Leon
Broker Assistant
Kathleen Samson
Broker Assistant
Megan Spiller
Broker Assistant
Acacia Woolnough
Claims Manager
Common questions
Where is your Canberra office?
Level 1, Fyshwick Fresh Food Markets, 36 Mildura Street, Fyshwick ACT 2609. Convenient client parking is available on site, providing easy access for customers visiting from Canberra and the surrounding region.
Do you work with Canberra businesses of any size?
Yes. We work with clients from small and medium enterprises through to larger, complex commercial operations across Canberra and the ACT. We cover a broad range of industries and tailor our advice to each client.
Are you licensed?
Yes. Brindabella Insurance Brokers holds AFSL 500149, ABN 66 617 663 591.
How long has Brindabella Insurance Brokers operated in Canberra?
Since 2013. Brindabella Insurance Brokers was established in Canberra and our team has more than 130 years of combined experience.
What types of insurance do you arrange in Canberra?
Brindabella Insurance Brokers arranges business, commercial and personal insurance from our Fyshwick office for clients across Canberra and the ACT. This includes business packages, public liability, professional indemnity, management liability, cyber, fleet, contract works and home and contents. See our full range of insurance products.
Do you service areas outside the ACT?
Yes. From our Fyshwick office we look after clients across the Canberra region, including Queanbeyan, Yass, Goulburn, Cooma and the South Coast. You can meet us in person or work with us by phone and email.
Do you work with government contractors and not-for-profits?
Yes. We work with government contractors and not-for-profit organisations. Government contracts often set specific public liability and professional indemnity limits, and we arrange cover that meets those requirements.
What does an insurance broker cost?
Our remuneration is disclosed to you in writing before you commit to anything. It is set out in our Financial Services Guide and Terms of Engagement.
Do you help when I make a claim?
Yes. Acacia Woolnough is our Claims Manager and looks after claims support. We deal with the insurer on your behalf and keep you updated.
What are your office hours and how do I contact you?
Our office hours are 8:30am to 5:00pm. Phone 02 6287 3933 or email hello@brindabellainsurance.com.au. Our office is at Level 1, Fyshwick Fresh Food Markets, 36 Mildura Street, Fyshwick ACT 2609. Our postal address is PO Box 4840, Kingston ACT 2604.
WHO IS STEADFAST?
The Steadfast Network has 457 general insurance brokerages in Australasia who receive superior market access, exclusive products and services, backed by the size and scale of the Steadfast Group.
Brokers in the Network have access to over 160 products and services which support their business and allow them to focus on their clients’ insurance and risk management needs. Key benefits to being a Steadfast Network broker include improved policy wordings, broker services, exclusive access to Steadfast’s technology and triage support for challenging claims. Insurer partners have access to over $9.8 billion of gross written premium from the small-to-medium enterprise market through the Steadfast Network.